Frequently Asked Questions (FAQs)
1. What products does Ahad store provide?
We offer a wide range of smart home appliances , including cleaning robots, air fresheners, induction cooktops, smart kitchen scales, automatic trash cans, and other products that make your daily life easier .
2. Are the products available original and high quality?
Yes, all our products are carefully selected from trusted brands and feature high quality and outstanding performance , and are equipped with the latest smart technologies to ensure the best user experience.
3. How can I place a purchase order?
You can easily place an order through our website, just choose the product you want, add it to the shopping cart, then proceed with the secure payment process.
4. What payment methods are available?
We offer several secure payment options, including credit cards, cash on delivery, and e-wallets depending on the service availability in your area.
5. How long does it take to deliver orders?
Delivery time depends on your location, but we strive to deliver orders as quickly as possible , usually between 2 to 7 business days depending on the area.
6. Can I return the product if it does not fit?
Yes, we offer a flexible return policy that allows you to return the product within 7 days of receipt , provided it is in its original condition and unused.
7. How can I track my order?
Once your order has shipped, you will receive a tracking number via email or text message, which you can use to track the status of your order via the shipping company's website.
8. Do you provide warranty on the products?
Yes, all our products come with an official warranty that varies depending on the type of product and brand. For more details, you can review the product description or contact us.
9. How can I contact customer service?
You can contact us via email, phone, or live chat on our website, our team is available to answer your inquiries as soon as possible.
10. Are there any offers or discounts available?
Yes, we offer exclusive offers and discounts periodically, follow our website or subscribe to our newsletter to get the latest offers and discounts.